We would like to let you know how we are operating at Acclaimed! to protect our team, our clients and everyone’s families.
The health and safety of our clients and our team remains our greatest concern. As an essential service provider, we have been operational throughout this crazy time, and we understand the impact of being your home. We take this responsibly seriously and don’t comprise health and safety, over revenue generation.
Starting in mid-May, we implemented daily active screening for our team. Prior to starting a shift, (individually and privately) staff need to confirm that they are not experiencing any COVID-19 symptoms, via text message.
We have a firm procedure in place, should a team member experience symptoms at the beginning of their shift or should symptoms creep up throughout the day. All follow Alberta Health Services Guidelines.
Since mid-May, all staff have been required to wear face coverings when not working alone and ALWAYS while in your home. Our team has been very diligent with this practice, considering many of them work in physically taxing environments.
We have strict sanitization procedures for our office. We have equipped our field teams with sanitization materials, including lots of hand sanitizer!
Our team has been trained on how to safely and properly use the PPE.
We continue to operate our business operations with little disruption, while taking into account some additional screening measures and precautions, both prior to and while in your home.
You will be sent expectations via email. This is confirming that no one in your home is experiencing any COVID-19 symptoms and that they have not knowingly been exposed to anyone who has COVID-19 or under quarantined due to travel.
We ask prior to us arriving at your home:
- That all lights are put on to room(s) that we need to enter
- That all doors are open to the room(s) that we need to enter
- Along with items moved out of the way, for a clear path for our team to be in your home.
This is to ensure that we have minimal touch points in your home.
Our technicians will practice physical distancing while in your home. This includes no longer greeting you with shaking hands.
We are all in this crazy pandemic together and if there are any concerns that you have, please let our team know.
Thank you for the business support and stay well!
The Acclaimed! Family
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