Afraid of Life Without AC

Now that you’ve got air conditioning, you never want to go a hot day without it again – we get it. But can a dirty AC condenser impact the functionality of your air conditioning? You bet it can. 

Each week Acclaimed! posts a live video on Facebook responding to a common customer question or letter we receive from homeowners. 

This week, Keven answers a letter from a homeowner “Afraid of Life Without AC”, wondering how important cleaning the AC condenser is. Keven notes that like anything involving a filter, AC condensers need to be cleaned regularly to ensure proper air flow to the unit. While homeowners can roughly clean their outside air conditioning units themselves, he does recommend getting a professional in every once in a while for a more thorough clean. 

Check out the video to learn more, 

Watch the Video for Keven's Response:

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Old Bones AC Looking For a New Life

Refrigerant is an an integral ingredient to making your air conditioner run – but topping up the unit can get costly if you have an older unit that runs off of R22 or “Freon”.

Each week, Acclaimed! goes live on Facebook to answer a popular question we’ve received in the office or a letter a homeowner has sent in. This week, Tami and Keven answered a letter from a homeowner signed, “Old Bones AC” wondering if they could drain their older AC unit of R22 and replace it with the newer R410. 

Keven responds by noting that unfortunately, older ACs still using R22 are not compatible with the newer, more environmentally and economically friendly refrigerant, R410. He recommends replacing your AC unit if possible, as the overall cost savings of a new unit will likely outweigh the repair costs of older air conditioners using R22 in the long run (especially since the cost of R22 is increasing rapidly as supplies depleat). 

Check out the Facebook Live video for more information on this topic and to see Keven’s full answer. 

Watch the Video for Keven's Response:

Have a question you want answered? Or an HVAC issue that’s plagued you since you’ve moved in? Or some equipment that you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured on one of our Facebook Live videos!

With spring in the air and warmer weather on the horizon, you may be starting to think about getting air conditioning for your home. This week, Keven discusses AC options for those whose homes do not run on a forced-air system. If you’re also against the clunky look of box window AC units, watch the Dear Keven Letter below to learn about your alternative options. 

Here's the Letter:

Dear Keven,

With summer approaching in the (hopefully) near future, my partner and I are starting to think about getting an air conditioner installed in our condo. Our building runs off of a central boiler and we have baseboard heating, so traditional central AC is not an option for us. I also don’t like the idea of having a clunky AC unit taking up my windows. Do you know of any other options that might be available for us?

Signed, 

Box Window AC Not an Option

Have a question you want answered? Or an HVAC issue that’s plagued you since you’ve moved in? Or some equipment that you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured on one of our Facebook Live videos!

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

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Another trade show has come and gone and we were so honored to have been able to be part of the 2018 Home & Garden Show. We had such a fun time interacting with other exhibitors and seeing such creativity in all of the booths. The weekend was full of laughs, good conversations, and of course – mini donuts! Here are some of our favourite photos from the weekend:

While at the show, we met up with our friend Simone from Consumer Choice Award and Renovation Find, who announced Acclaimed! as a recipient of the 2018 Consumer Choice Award. After a quick celebration, she was kind enough to read this week’s Dear Keven Letter. Here’s this week’s burning question: 

Dear Keven Letter: "Keeping My Options Open"

Dear Keven, 

I’m planning on replacing my furnace this year but I don’t have room in my budget to add an air conditioner as well. I think I might want to add an AC unit later down the road – is there anything I should keep in mind when I’m getting my furnace replaced?

Signed, 
Keeping My Options Open 

Keven replies with some great information what you can do if you’re also looking to keep your options open. He touches on the importance of planning ahead as the installation of a new AC may affect your landscaping and basement development plans. Check out the video below, or click here watch on YouTube.

Have a question you want answered? Or an HVAC issue that’s plagued you since you moved in? Or some equipment you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in one of our Facebook Live videos!

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

It’s one of the most annoying and gross situations that every homeowner will relate to at some point or another: the mysterious stink. This week, Tami and special guest Darlene, our Office Manager, explore a letter from one of our customers who is experiencing stink that they think is coming from the vents. 

Here's this week's Dear Keven letter:

Dear Keven:

I have a funky smell coming from my home and it seems to be from my air ducts. Can you help? What are my options to fix it?

Signed, 
Stink in the Air

With warm weather coming, pesky rodents who may have claimed your duct work as their final resting place may be thawing out and causing a stink. Watch below for Tami’s tips on what to do about it and other factors that may be causing those unwanted smells.

Have a question you want answered? Or an HVAC issue that’s plagued you since you moved in? Or some equipment you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in one of our Facebook Live videos! 

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

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In this week’s Facebook Live video, Keven and our dispatcher, Val, discuss why some rooms in your home may be cooler than others. Surprisingly, there are many factors that may attribute to this, and it may not be because your furnace is too small. 

Here's this week's Dear Keven letter:

Dear Keven, 

I have a bedroom in my home that is many degrees cooler than the rest of the house. I’m thinking about replacing my furnace and wondering if a larger sized furnace would fix the problem? 

Signed,

Cooler in the Room Yonder

Have a question you want answered? Or an HVAC issue that’s plagued you since you moved in? Or some equipment you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in one of our Facebook Live videos! 

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

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Are you getting a jump on your spring cleaning this year? In this week’s Dear Keven letter, Keven talks about the indicators that you’re due for a furnace & duct cleaning and shares some tips for making sure your system stays in tip-top shape. 

Also mentioned is a newly available government rebate for businesses, non-profits, and institutions. More information on this can be found here

Fill out our booking form to get a quote on a furnace & duct cleaning for your home here. 

Here's this week's Dear Keven Letter:

Dear Keven, 

I am thinking about spring cleaning with this warm weather around the corner. My house seems to have a lot of dust. When is a good time to do duct cleaning and how would I know if it’s time to clean my vents? 

Signed, 

Spring Is In the Air

Have a question you want answered? Or an HVAC issue that’s plagued you since you moved in? Or some equipment you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in one of our Facebook Live videos! 

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

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Have you ever experienced random pools of water in your furnace room? We might have an answer as to why that’s happening! Keven provides some great insights as to what might be causing the mysterious leaks in your furnace room, how to find their source, and what to do if you see white or rusty build up on your furnace exhaust pipes. 

Follow these tips and schedule a yearly A+ Furnace Preventative maintenance to ensure you don’t have to deal with a leaking furnace! 

Here's this week's Dear Keven letter:

Dear Keven, 

I am at my wits end. We keep finding random, small amounts of water in my furnace room, and I can’t figure out where they are coming from. We don’t have a humidifier and I know that the hot water tank is not leaking. I thought that it might have been the pipes behind a wall with a slow leak. Once I ripped that apart, I discovered that they were fine.

Lately, we have had a couple of plumbers in and they can’t seem to figure it out either. My brother-in-law said that it might be the furnace, but I can’t imagine why. Do you think this may be the source? 

Signed, 

At My Wits End

Watch below to see Keven's suggestions:

Have a question you want answered? Or an HVAC issue that’s plagued you since you moved in? Or some equipment you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in one of our Facebook Live videos! 

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

Our latest live video features some more great advice and addresses one of the latest questions from our readers, “The Great Critter Caper”, pesky critters that get into your ventilation system.
Keven will discuss how to combat those situations. If you’d prefer to watch this video directly on youtube, click here.

Here is the latest letter from one of our readers:

Dear Keven,

We’ve run into a slightly gross situation. We have mice running through our vents as if they’re escaping Alcatraz! As you can imagine, this is giving family members the creeps as they scoot through there, but there’s also a terrible smell when they perish. This smell vents throughout the home whenever the furnace comes on, which is often in this cold season of ours. Help!

Signed,

The Great Critter Caper

Watch Below To Learn More about pesky critters that get into your ventilation system:    

Have a Dear Keven letter for Keven? An HVAC question that’s plagued you since you’ve lived in your home? New to you home with unfamiliar equipment? We’d love to hear from you! Please submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in a Dear Keven segment.

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Great news! Energy Efficiency Alberta has announced a new rebate for furnaces equipped with electronically commutated motors (ECM). The rebate will be added to their existing online rebates program found here. What will that mean for Albertans? Read below to find out!

Furnace with Electrically Commutated Motor (ECM)

The focus of this measure will be to incent Albertans who are in the market for a new furnace to purchase a model equipped with an ECM. With the majority of ECM’s being found in High-efficiency furnaces, the push to upgrade existing equipment and have Alberta running more efficiently is the end goal. Furthermore, eligibility will be based on a homeowner supplying proof of purchase for an eligible model purchased on or after January 2018.

From February 1, 2018, customers will be able to apply online for $75 rebate on qualified furnaces with ECM that has been purchased on January 15, 2018, or after.

Rebate Process for Customers

Eligibility Criteria 

Residential Retail Products Program Frequently Asked Questions

ONLINE REBATES PROGRAM – Furnace with ECM

What is the new rebate exactly for?

The new rebate is offered by Energy efficiency Alberta on qualifying furnaces with Electrically Commutated Motor (ECM). The focus of this measure is to incent Albertans who are in the market for a new furnace to purchase a model equipped with an ECM. Eligibility will be based on a homeowner supplying proof of purchase for an eligible model purchased on or after January 15, 2018

Can I apply for the rebate to retrofit my existing furnace?

No, rebates are for new furnaces or furnace replacement only and not retrofit of an existing furnace.

Why should I choose a furnace with ECM? How will it help me save energy?

Furnaces with ECM use less electricity compared to those without as the blower motor that forces the air through your home is variable speed and uses less energy to keep your home at its set point. The M in ECM refers to the motor that drives the furnace fan and helps to save energy.

How much is the rebate on a qualified furnace with ECM?

The rebate is $75 per furnace with an ECM.

What is the purchase limit?

A limit of 2 furnaces with ECM can be qualified for rebate under the program, per household for the life of the program.

How do I know which furnaces are qualified for the rebate?

A list of qualified furnaces with ECM is found on EEA website (Available starting February 1, 2018). The list was compiled by the Heating, Refrigeration and Air Conditioning Institute of Canada based on data from manufacturers acting on a voluntary basis.  The excel list can also be downloaded here Copy of ECM_Eligibility_List-Online Rebates.

I purchased a qualifying product before the program launched. Am I able to get the rebate?

If you have purchased a qualified furnace with ECM on January 15, 2018, or after, you are eligible to apply for the $75 rebate.

How do I apply for my rebate?

Customers who have purchased a qualifying model will need to complete the online application form. These forms are found on Energy efficiency Alberta’s website (available February 1, 2018). Furthermore, receipts showing the purchase of the qualifying model needs to be uploaded as part of the online application process.

Does my new furnace with ECM have to be installed by a registered contractor?

Contractors are not required to be registered under the program to qualify for the rebate.

Can my contractor apply for the rebate on my behalf?

Yes, contractors can complete the application process on behalf of their customers however this is not a program requirement. Customers will receive their rebates directly from the program via mail.

 

Call center agents from Energy efficiency Alberta process applications. Customers will receive $75 rebate via mail within 6 – 8 weeks.

 

 

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