Have you ever experienced random pools of water in your furnace room? We might have an answer as to why that’s happening! Keven provides some great insights as to what might be causing the mysterious leaks in your furnace room, how to find their source, and what to do if you see white or rusty build up on your furnace exhaust pipes. 

Follow these tips and schedule a yearly A+ Furnace Preventative maintenance to ensure you don’t have to deal with a leaking furnace! 

Here's this week's Dear Keven letter:

Dear Keven, 

I am at my wits end. We keep finding random, small amounts of water in my furnace room, and I can’t figure out where they are coming from. We don’t have a humidifier and I know that the hot water tank is not leaking. I thought that it might have been the pipes behind a wall with a slow leak. Once I ripped that apart, I discovered that they were fine.

Lately, we have had a couple of plumbers in and they can’t seem to figure it out either. My brother-in-law said that it might be the furnace, but I can’t imagine why. Do you think this may be the source? 


At My Wits End

Watch below to see Keven's suggestions:

Have a question you want answered? Or an HVAC issue that’s plagued you since you moved in? Or some equipment you’re unfamiliar with? We’d love to hear from you! Submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in one of our Facebook Live videos! 

Join the Acclaimed! Homeowner’s Club and get information on government rebates, maintenance tips, and more delivered straight to your inbox once a month!

Great news! Energy Efficiency Alberta has announced a new rebate for furnaces equipped with electronically commutated motors (ECM). The rebate will be added to their existing online rebates program found here. What will that mean for Albertans? Read below to find out!

Furnace with Electrically Commutated Motor (ECM)

The focus of this measure will be to incent Albertans who are in the market for a new furnace to purchase a model equipped with an ECM. With the majority of ECM’s being found in High-efficiency furnaces, the push to upgrade existing equipment and have Alberta running more efficiently is the end goal. Furthermore, eligibility will be based on a homeowner supplying proof of purchase for an eligible model purchased on or after January 2018.

From February 1, 2018, customers will be able to apply online for $75 rebate on qualified furnaces with ECM that has been purchased on January 15, 2018, or after.

Rebate Process for Customers

Eligibility Criteria 

Residential Retail Products Program Frequently Asked Questions


What is the new rebate exactly for?

The new rebate is offered by Energy efficiency Alberta on qualifying furnaces with Electrically Commutated Motor (ECM). The focus of this measure is to incent Albertans who are in the market for a new furnace to purchase a model equipped with an ECM. Eligibility will be based on a homeowner supplying proof of purchase for an eligible model purchased on or after January 15, 2018

Can I apply for the rebate to retrofit my existing furnace?

No, rebates are for new furnaces or furnace replacement only and not retrofit of an existing furnace.

Why should I choose a furnace with ECM? How will it help me save energy?

Furnaces with ECM use less electricity compared to those without as the blower motor that forces the air through your home is variable speed and uses less energy to keep your home at its set point. The M in ECM refers to the motor that drives the furnace fan and helps to save energy.

How much is the rebate on a qualified furnace with ECM?

The rebate is $75 per furnace with an ECM.

What is the purchase limit?

A limit of 2 furnaces with ECM can be qualified for rebate under the program, per household for the life of the program.

How do I know which furnaces are qualified for the rebate?

A list of qualified furnaces with ECM is found on EEA website (Available starting February 1, 2018). The list was compiled by the Heating, Refrigeration and Air Conditioning Institute of Canada based on data from manufacturers acting on a voluntary basis.  The excel list can also be downloaded here Copy of ECM_Eligibility_List-Online Rebates.

I purchased a qualifying product before the program launched. Am I able to get the rebate?

If you have purchased a qualified furnace with ECM on January 15, 2018, or after, you are eligible to apply for the $75 rebate.

How do I apply for my rebate?

Customers who have purchased a qualifying model will need to complete the online application form. These forms are found on Energy efficiency Alberta’s website (available February 1, 2018). Furthermore, receipts showing the purchase of the qualifying model needs to be uploaded as part of the online application process.

Does my new furnace with ECM have to be installed by a registered contractor?

Contractors are not required to be registered under the program to qualify for the rebate.

Can my contractor apply for the rebate on my behalf?

Yes, contractors can complete the application process on behalf of their customers however this is not a program requirement. Customers will receive their rebates directly from the program via mail.


Call center agents from Energy efficiency Alberta process applications. Customers will receive $75 rebate via mail within 6 – 8 weeks.



Our latest live video features some more great advice and addresses one of the latest questions from our readers, “ Always Mr.Right ”, who has some thermostat heating and cooling concerns. We will be discussing the myth of turning the thermostat way up and whether it actually heats up your home quicker. If you’d prefer to watch this video directly on youtube, click here.

Here is the latest letter from one of our readers:

Dear Keven,

There’s much debate in our home as of late with the weather being what it is. When it does cool off, my wife and I battle over where to set the thermostat to get our home toasty ASAP. Is it true that if we crank it all the way up it will heat up our home faster? She says it isn’t a factor, but I think it is. Help me set the record straight once and for all.


Always Mr.Right

Watch Below To Learn More about Thermostat Heating and Cooling:    

Have a Dear Keven letter for Keven? An HVAC question that’s plagued you since you’ve lived in your home? New to you home with unfamiliar equipment? We’d love to hear from you! Please submit your Dear Keven letter to office@acclaimedfurnace.com and it could be featured in a Dear Keven segment.

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Acclaimed! is proud to announce that we are an Official Top Choice 2018 Nominee. Thank you to all who have taken the time to nominate us! Now, we need your help to WIN! Voting is now open and if you feel that we have earned your vote, we would appreciate you taking the time to vote for us. Winning the Top Choice Award is one of the largest endorsements a business can receive within North America, so this is a BIG deal!

Show us some love by voting for us. Your vote will automatically enter you into a draw for a chance to win $2000 in cash or one of many Toppy T-shirts.

You can vote for us here: 

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We would love to win this highly coveted award and we want to continue to serve you every day and provide the best customer experience possible. But we need your help to do so. If you believe we are your Top Choice, why not help us spread the word! Thank you for your time and appreciate your vote!

Acclaimed! has some Heating & Air conditioning Tips to keep you comfortable in our home.

Inefficient, outdated heating, cooling, and ventilation systems can be draining on your wealth, but also on your health. Uncirculated, stale air allows moisture, odors, and pollutants to linger in your home. Consider replacing systems that aren’t energy efficient if they’re more than 7 to 10 years old – even those in fine mechanical working condition. Also consider automatic thermostats and a balanced ventilation system with a single intake for fresh air that’s filtered, heated or cooled, and distributed to living areas and later exhausted through several outlets. Over time, energy savings as high as 30% from energy efficient heating and cooling equipment will recoup the cost of buying the systems.

The largest portion of most utility bills is attributed to controlling temperature. An energy efficient heating and cooling system can significantly contribute to savings on your utility bill and may improve the comfort in your home. When shopping for a new heating or cooling system, be sure to take into consideration the equipment costs, costs of fuel, fuel delivery, warranties and any predictable maintenance costs over the life of the equipment.

Here’s what you can do to keep things running as they should:


Want more great tips on how to keep your HVAC equipment running efficiently? Join The Acclaimed! Homeowners Club

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