Thank you Sarah,

Luc called me almost immediately after I hung up with you. Luc and I have arranged a time to meet for a thorough assessment of all of my HVAC-related needs.

Luc was very professional and very knowledgeable in responding to every question I had for him. It was pleasantly refreshing to start my week discussing potential options and solutions within the context of my specific HVAC needs and interests, and not simply generic phrases from product brochures. Reading brochures is a skill most customers have; developing optimized solutions requires talent, knowledge, and expertise customers need, which Luc demonstrated.

Thank you for both your help and a good start to my week. Based on my interaction so far, I trust Luc will develop an optimized solution and Acclaimed will start a new project soon.